Refund Policy

Used products cannot be returned, except in the case of a verified manufacturing defect.

• Unused, unopened items in their original packaging may be returned within 14 business days of delivery.
• Refunds are processed to the original payment method within 14 business days after inspection is complete.
• Custom-made, engraved, or discounted items are final sale and not eligible for return or exchange unless a manufacturing defect is confirmed.

If you receive a damaged or incorrect item, we will provide a full refund or a replacement at no additional cost.

To ensure your return is received safely and processed promptly:

• Returns must be sent at the customer's expense.
• Items should be securely packed to avoid damage in transit.
• A trackable shipping service must be used; we cannot be held responsible for lost or untracked shipments.

Any items added to an existing order will be charged at the current listed price at the time the addition is made — not at the price of the original order. This ensures fair and consistent pricing for every piece added to your collection.